OPD renews contract for forensic software

[Stock photo]

The Ocala City Council has approved a $69,520 renewal for GrayKey forensic software, a critical tool used by the Ocala Police Department to unlock and extract data from mobile devices, reinforcing its role in digital investigations.

The renewal, detailed in a council report and requisition dated June 5, 2025, extends OPD’s use of GrayKey, provided by Magnet Forensics (formerly Grayshift), through Fiscal Year 2024-2025. The software, in use since 2018, enables forensic technicians to access encrypted evidence on iPhones, iPads and Android devices.

According to Magnet Forensics, “GrayKey delivers unparalleled access and extraction to digital evidence on mobile devices,” bypassing security features like passcodes without triggering data wipes.

“GrayKey is one of many crucial technologies we use to protect our community and pursue justice,” said Jeff Walczak, public information officer for the OPD. “It’s an industry-leading forensic tool that assists police in unlocking devices to collect evidence and support investigations. Since our implementation in 2018, GrayKey has been instrumental in cases involving serious crimes such as child exploitation, violent offenses and homicides.”

The approval confirms Magnet Forensics as the exclusive provider in Florida. The $69,520 cost, covering licensing and support, is budgeted under OPD’s expenditure account reflecting a rise from $55,055 in 2023-24. The council report emphasizes the software’s necessity, stating it is “imperative” for processing search warrants on electronic devices.

Walczak underscored its adherence to legal protocols.

“We follow proper legal authorization by requesting a warrant from a judge before accessing any device,” he said. “Only specific data outlined in the warrant is retrieved and this process is carried out exclusively by trained personnel. This ensures that all evidence obtained is admissible in court.”

GrayKey’s brute-force capabilities may raise concerns among digital rights advocates who warn of potential privacy violations, arguing it could undermine user security if misused. There were no public objections recorded at the Aug. 5 City Council meeting, however.

“We’re committed to using the best technology to work smarter and keep our community safe,” Walczak said, highlighting the balance between public safety and responsible use.

The renewal takes effect immediately.

Residents with concerns about privacy or questions about the program can contact the City Clerk at [email protected].