Ocala Public Works to conduct random phone surveying of sanitation customers

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Sanitation customers of the city of Ocala may receive a random survey call next week as the Public Works department gathers feedback about its sanitation collection.

The annual survey will take place from April 29 through May 3 this year, and commercial and residential customers can expect a call any time from 9:30 a.m. to 4:30 p.m. daily.

Caller ID will display the survey call as coming from (352)415-3036, (352)415-3068 or (352)554-9696. Customers who participate in the surveys will have their identities protected and their responses will remain private.

The survey is being conducted by Baldridge Group, LLC, a Sarasota-based consulting firm.